Safety and Disclaimer

WhimsyBloom Terms, Conditions & Safety Information

By purchasing from WhimsyBloom, you acknowledge that you have read, understood, and agreed to the following Terms, Conditions, and Safety Information. All purchases are made at your own discretion and risk.

Age Suitability & Supervision

WhimsyBloom products are designed for children aged 3 years and older, unless otherwise stated on the product listing.

All products must be used under constant and direct adult supervision at all times. These items are not intended for unsupervised use under any circumstances.

  • Small parts may be present

  • Choking hazard for children under 3 years

  • Not suitable for children who are still in the mouthing stage

By purchasing, you assume full responsibility for ensuring appropriate supervision and safe use at all times.

Safety Information

While WhimsyBloom prioritises safety in all product design and preparation, sensory play materials carry inherent risks. By purchasing, you acknowledge and accept these risks.

  • Products are intended for educational and supervised sensory play only

  • Products are not edible and must not be placed in the mouth

  • Always inspect products before each use

  • Discontinue use immediately if any damage, wear, or safety concern arises

  • Keep all small components away from children under 3 years of age

  • Products must only be used in a safe, controlled environment under adult supervision

Allergy & Ingredient Awareness

Some WhimsyBloom products may contain or come into contact with common allergens, including but not limited to:

  • Wheat

  • Gluten

  • Egg

Additional notes:

  • Pasta-based fillers contain wheat & egg

  • Products may be prepared in environments where peanuts, wheat, and egg are present

  • We use food-grade, non-toxic food colouring in selected products

It is the buyer’s responsibility to review all ingredient information prior to purchase. If your child has allergies or sensitivities, consult a medical professional before use.

WhimsyBloom accepts no liability for allergic reactions or sensitivities.

Storage & Care

To maintain product quality and safety, you agree to the following:

  • Store products in a cool, dry place away from sunlight

  • Keep items sealed or properly stored when not in use

  • Do not expose to moisture or damp conditions

  • Dispose of any product that shows signs of mould, odour, or deterioration

Shipping & Dispatch

Processing times are as follows:

  • Sensory products: 3–5 business days before dispatch

  • Sensory tables: 10–15 business days before dispatch

Once orders have been dispatched, WhimsyBloom is not responsible for delays caused by courier services, postal services, or external factors beyond our control.

Returns, Refunds & Cancellations

Due to the handmade and made-to-order nature of our products, all sales are final.

Cancellations are only permitted within 1 hour of purchase. After this time, orders are immediately processed and cannot be changed or cancelled.

This cancellation policy does not apply to digital products, which are non-refundable once purchased or accessed.

WhimsyBloom does not accept:

  • Refunds

  • Returns

  • Exchanges

It is the customer’s responsibility to ensure all order details are correct prior to checkout.

Shipping Damage & Lost Parcels

WhimsyBloom is not liable for:

  • Lost parcels

  • Delayed deliveries

  • Damage incurred during transit

Product Variations

As all items are handmade, natural variations may occur in:

  • Colour

  • Texture

  • Appearance

These variations are not considered defects and are part of the handmade nature of the product.

Contact Information

For all enquiries, concerns, or safety-related questions, please contact:

info@whimsybloom.co.za